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F
A
Q

Why should you buy from us?

By purchasing from IT-GOLDTECH, you are guaranteed that your purchase will be protected by the manufacturer's warranty and that you get the local support / service / maintenance provided by our company in all US territory and there will not be any linguistic barriers.

Why is this important?

IT-GOLDTECH is qualified to use, install, commission, and even troubleshoot of all equipment.
We are your first level support, locally, in your State and in your time zone.
We have to go through intensive trainings and seminars in order to qualify as a certified distributor. Our knowledge is updated regularly, as learning never stops. This kind of advanced seminars / trainings our team must participate in are not available for end-users.
The advanced knowledge of an authorized distributor allows them to consult you from the design phase until the project has been done, giving you the most suitable solution for your project. We have in-depth practical knowledge from different kind of process for making jewelry and can rely on the shared experiences of our Italian technician team.

What we ensure you.

Placing orders via IT-GOLDTECH as authorized distributor ensures that you will receive latest state-of-the-art technologies and machinery that come ex-works out of Italian factory.

The high level of service continues after you have made your purchase, and out team can assist you with consulting, commissioning, the shipment, exchange or repair services.

Last but not least, IT-GOLDTECH has a contractual relationship with all Italian brands that represents. Simply put, we are granted official rights to sell machinery and equipment in US territory.

Can I buy through your company Italian machinery and specific equipment for my process to create customized jewelry?

Certainly, our experience can recommend any type of production process and improvements that our customers ask us on a daily basis. We are present in the main shows in our reference markets and we know all the manufacturers of Italian machinery, this helps us to be able to develop even highly important projects with the end customer.

What are your main markets?

 IT-GOLDTECH exclusively represents some brands of Italian manufacturers and is the official distributor for the United States of many other brands. Our main markets are the United States, Canada, Central and South America.

Do you provide after sales service?

Of course ! We have our technicians team available for the connections, commissioning and the correct set up of the machinery, training and for all the requests that the customer needs after the sale

What does your company do?

We have specialized in the sale of machinery and equipment for the jewelery market for years. We advise goldsmith companies on the processes to be used to finalize the production quickly and comply with quality standards

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Phone

+1 (424) 413-7720

Address

707 S BROADWAY SUITE 910
LOS ANGELES, CA 90014